Hats off to the admin, I am a loyal UN user

Discussion in 'PUBG Public Talk' started by sqs12138, May 24, 2019.

  1. sqs12138

    sqs12138 Member

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    Through the introduction of a friend, we bought UN. We are very good friends and all of us are using UN. We really like it,
    However, my friend's account was stolen a few days ago(sjs12138). I initiated the support ticket and provided all the evidence, including the screenshot, the original email address and the record of the thief's modification of the email address。
    I always believe in UN's processing speed, but my friend is just waiting and angry.
    Is it really hard to handle an account complaint? His password was changed, he could not log on the account, can not change the password, can only seek the administrator's assistance
     
  2. sqs12138

    sqs12138 Member

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    It is a BUG that UN BBS finds the password through the account name and email address. I applied for the administrator's assistance only when there is no way out
     
  3. knightfall

    knightfall

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    Admin Post
    I have restored the account including all details like tfa and email. You just need to request new password which gets sent to your email.
     
  4. sqs12138

    sqs12138 Member

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    upload_2019-5-24_13-2-9.png upload_2019-5-24_13-2-16.png
    Is that right?
     

    Attached Files:

  5. sqs12138

    sqs12138 Member

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    Where can I apply for a new password? Where to send it?
     
  6. sqs12138

    sqs12138 Member

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    The problem has been solved. Thank you very much for your help.
     
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